Support Center
Use this page before opening a ticket. Most install issues can be fixed in minutes with the checklist below.
Quick Triage Checklist
- Validate dependency versions (ox_lib, ox_inventory, ox_target, oxmysql)
- Confirm script order in
server.cfg - Run latest artifacts and restart cleanly
- Capture full console errors before editing config
- Compare your config to docs default values
Common Questions
Where do I install scripts?
Put each resource in your server resources path and ensure dependencies are started before the script.
How do I request support?
Open a Discord ticket and include: server artifact version, framework, dependency versions, and full console logs.
Can I get pre-sales help?
Yes. Use the pre-sales ticket option in Discord. Include your framework and target gameplay loop so we can recommend the right script set.
Where are updates posted?
Release notes are posted in docs and Discord announcements.
Before You Open a Ticket
Sharing complete logs and exact reproduction steps cuts support time significantly.
| Required | Example |
|---|---|
| Script name and version | prp-pawn v1.0.0 |
| Framework and core version | Qbox + ox_lib latest stable |
| Error output | Full console snippet, not screenshot only |
| Reproduction steps | What action causes the failure every time |